Member Resources

Options for managing your insurance

Member Resources

At Ridpath Insurance, we call our customers “members” because we see you as part of our family.

Our priority is doing what is best for you, and we strive to go above and beyond to meet your needs. Because of that, we want to make it easy for you to manage your insurance. We’ve compiled these resources on this page of our website for you to be able to easily get the information you need, as well as request documents and changes. Always feel free to contact us if you have any questions!

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Report a Claim

If you believe you need to file an insurance claim following an accident or disaster, you can get more information here.

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Pay Your Bill

See our list of insurance providers and make online or phone payments directly to your insurance provider.

Make Payment

Request a Policy Change

Need to update your contact information, add a new driver to your policy, or make another type of change? Make your request here.

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Request Auto ID Card

If you misplaced your current auto ID card, you can request a new one here.

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Request Certificate

Need an insurance certificate as proof of your insurance coverage? Request one here.

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Leave Us a Review

We love getting feedback from our members!

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Frequently Asked Questions

Some questions our members ask. Have a question not covered here? Give us a call today!

We know that insurance companies are a dime a dozen. You can get a quote online in seconds. But if you’re looking for a personal experience where you’re treated like family, that’s what you’ll get at Ridpath Insurance. Our experienced team members aren’t just trying to sell insurance; we’re striving to do what’s in the best interest of our members.

As an independent insurance agency, we partner with dozens of regional and national insurance companies to ensure that we can deliver the insurance solutions that best protect your investments while fitting your needs and budget. You can see our list of insurance partners here.

Yes! You can fill out the form on our website to help us know some preliminary information. Or just give us a call or stop by our Radford office to talk to one of our agents.

You can file a claim by calling our office or filling out the form in the Member Resources section of our site. If you’d prefer, you can also file a claim directly with your insurance carrier. See our list of insurance partners for the link to file a claim with your respective carrier.

You can pay your bill directly to your insurance carrier. Visit our Insurance Partners page and use the links there to pay your bill online or by phone to your respective carrier.

You can request a policy change by filling out the form in the Member Resources section of our site, or you can give us a call.

Yes! We can even file them electronically with most carriers to speed up the process and make your life easier.

Also known as physical damage coverage, full coverage protects your vehicle against damage caused during an at-fault accident. You are required to carry at least state minimum liability limits, while physical damage is optional unless required by your bank when you finance a vehicle.

Your policy does extend to rental vehicles, but we recommend consulting your agent as some rental vehicles are excluded under policy contracts.

We offer a lot of discounts with many different carriers, but sometimes discounts only get you so far. We provide a comprehensive review each year for all of our members to make sure they are always getting the best rates.

A standard homeowner’s policy covers named perils, which means if the endorsement is not listed then you are not covered. Let us build you a custom policy today, so you don’t have to worry tomorrow.

Coverage needs vary widely depending on the size of your home and the type of protection for your belongings and assets inside the home. Let one of our licensed agents help you determine how much coverage you need. We will work up a guide for you and make sure you are not underinsured.

We do not believe in one size fits all when it comes to your business and neither should you. Give us a call and let us build a commercial policy that is worthy of your business.

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